When you go through growth and new hires, oftentimes there becomes overlap and this creates redundancies and inefficiencies in your products or services in your businesses.
You need to pull apart everything and instead of plugging and playing with the people in your business, you need to plug and play with the products and services.
Take your service and client experience from zero to delivered. From new client to delivery and client for life, you need to analyze that process. What does that process look like? For each step of the way, which person on your team needs to be involved.
You need to start with what needs to happen first, and then you determine the processes. When you have new people on the team and people upleveling on your team, you must have a process. Everybody’s time is valuable, and we are all so busy – make sure you are not wasting time with redundances and inefficiencies. Your employees each must have ownership of a part of the process. This creates a better experience for both your clients and your team.
Dissect the process from start to finish and you will see great results.
Keep evolving, entrepreneur! I see you, I get you, and I’m so proud of you.
Want to learn more about my services? Whether it is team leadership development, 1-on-1 coaching, on-site retreats or operational strategy, I want to help you, your team and your business.
To learn more about my services, schedule an introductory call today.
About Annette Walter
Much like Marcus Lemonis, host of CNBC’s “The Profit,” who lends his expertise to struggling businesses, Annette analyzes businesses, supports them with the right resources, and designs the plan they need to go from surviving to thriving.
Annette Walter has started, acquired, owned, and operated more than 15 companies in her lifetime. As a wife, mother of two boys, and owner of a national company, Timber Industries (a BBJ Top 50 Women-Owned Business, BBJ Top 25 Fastest-Growing Women-Owned Business and Inc.5000 list honoree), she can serve her true purpose and passion in coaching and consulting entrepreneurs through her business coaching company, iEvolve Consulting. Annette works with business owners across the globe in various industries to support their overall well-being, teams, and operations. As an operations expert and strategist, she works with business owners to help them identify organizational gaps and opportunities in their companies. She works with businesses to help make their finances, marketing efforts, technology solutions, and sales more efficient and effective.
If you would like to know more about iEvolve Consulting, visit: http://www.ievolveconsulting.